1. Are park passes needed for all experiences and where can I get them?
Gros Morne park passes are not required for most of our experiences. However season passes can be purchased at the Parks Canada building at the entrance of Gros Morne National park as well as the Visitor Center in Norris Point and the Discovery Centre in Woody Point.
2. How long are the Experiences?
Tour times differ for each one of our activities and are posted on each specific tour page.
3. Are pets allowed on board?
For private charters only we would be happy to discuss taking your pet along for the ride.
4. What is your cancelation policy?
Guest Booking Policy – Tours & Rentals
Guests have up to 48 hours prior to the start of a tour or rental time to cancel or change a reservation without penalty and to receive a full refund. If canceled less than 48 hours before the start time, if you are late or do not show up there is no refund. Due to the preparation required, The Beach Boil Up requires 72 hours notice for a full refund.
Guest Booking Policy – Campground Sites
Guests have up to 48 hours prior to 2 p.m. on their check in day to cancel or change a reservation without penalty and to receive a full refund. If canceled less than 48 hours before this time, if you are days late or do not show up there is no refund. If departing early, 48 hours before 2 p.m. on your new departure day is also required for a full refund.
5. Are there bathrooms located on board our vessels?
In order to access some of these remote areas we utilize rough water Zodiac watercraft. These vessels are smaller then your more traditional boat tours and do not come equipped with bathrooms. Although there are no bathrooms located on board our crafts there are bathrooms located at our main shop on Bonne Bay.
6. Can my experience be canceled due to bad weather?
As you’ve probably already heard, the weather in Newfoundland can change instantly and at Wild Gros Morne we check the weather more then most people check their Email. It’s possible that our experiences could be adjusted or canceled to ensure the safety of our guests and staff.
7. How and when do I pay for my experience?
Payments can be made through our website for reservations, by giving us a call or and at our main shop on Bonne Bay. We accept cash, Interact, VISA, MasterCard and Email money transfer.
8. Do I have to make reservations?
Although reservations are highly recommended, we understand the unpredictable nature of traveling. We know plans can change in an instant and we will do our best to work with guests who may have not booked ahead but are still looking to take advantage of our experiences.
9. What can I do if I can’t do the hike?
In order to accommodate all visitors our tours run on a daily rotating schedule and many of our tours do not include a hike. Please refer to our experience page to find what experience is right for you.
10. Are there meals included with the tours?
Many of our tours can be altered to included food offerings for larger groups or parties looking for a specialty tour. For more information check out our Food Tours & Culinary Adventures page
11. Is there an age limit on the Boat Tour?
There are no age limits aboard our vessels and we have lifejackets for toddlers to large adults, however an adult must accompany youth under the age of 18.
12. What is the capacity of our boats?
We operate two different sized zodiac vessels that have different capacity levels. Our main tour boat can hold 16 passengers and our smaller shuttle can hold 6. For larger tour groups we can combine the two boats or we can book out different tour times to necessitate your group.